Today, Instagram users have reported the app locking them out of their accounts, with some users receiving pop up messages that they have been locked out but are still able to use the feed function.
Other users have reported their follower numbers dropping dramatically, which we assume was caused by a large number of accounts dropping off. These issues lasted around 12 hours with a spokesperson from Meta reporting “We’ve resolved this bug now – it was causing people in different parts of the world to have issues accessing their accounts and caused a temporary change for some in number of followers. Sorry! “
Instagram issued an update for the app in the hours before the glitch which could have led to the problems that users were experiencing but it is not yet confirmed where the issues arose from.
If you Instagram account is still experiencing issues, here are a few things you can try:
- Check https://downdetector.com/ for updates on current outages
- Open and close the app
- Uninstall and reinstall the app
- Check for any app updates
- Restart your phone
- Check that you have a working internet connection